How Do I Order?
Call me on 01432 353663 (You may have to leave a message) or email gill@one-off-designs.co.uk with your details. Please be assured that I will contact you as soon as I can, to discuss your requirements. I will need to know how many portions it needs to serve, a guide to the design you want and the date the cake is required.
What kind of celebration do you cater for?
All events can be catered for, child or adult birthdays, anniversaries, corporate events, engagements, christenings even divorces, in fact if you want a cake to celebrate with I can make it.
What are your cakes made from?
Cakes are generally Victoria Sponge (Vanilla or Chocolate if you prefer) and are filled with buttercream and a jam of your choice. Christmas and Wedding cakes are a luxurious brandy fed fruit cake covered with almond paste. Cakes will be iced with Fondant, Royal or Buttercream icing depending on the design.
Can you cater for Food allergies?
Yes of course but please state what you need when ordering.
How much notice do you need?
As much as possible, although 1-2 weeks is recommended (wedding cakes will need to be ordered at least 6 weeks in advance) If you do require a cake at very short notice, however please do give me a shout. If I can possibly help out I will.
Can I have a photo cake?
Yes but at least 2 weeks notice is required plus of course a copy of the picture you require.
How do I pay?
I take cash on collection, however, you may wish to send payment in cheque form as soon as you order. That's fine and I will give you details of where to send your payment when we speak.
Can you deliver?
Collection of your cake is preferred, however I am currently researching local courier companies who can provide a door to door service within the uk. Details and delivery charges will follow shortly.
Do I have to pay a deposit?
I take deposits for wedding cakes, and payment of your order in advance as detailed above.
Can you do more traditional cakes as well as novelty ones?
Of course, I will incorporate whatever you would like on your special cake.
Can you help with the design?
We can discuss this when you order, but you might like me to design a cake round a hobby or interest, A job or a favourite character from TV or a book. I have plenty of books for inspiration and of course the internet is a great resource. Whilst I adhere to your wishes it maybe that in the course of decorating your cake I incorporate an idea that happens along the way, this is what makes your cake a One Off Design.
The Legal stuff
I have been inspected by Hereford City Council and have received 3 Stars as part of their scores on the doors scheme. I have also completed the CIEH level 2 in Food Safety and Catering and hold relevant Public Liability Insurance. (Certificates available on request).
